Unsupported Compression Type In Premiere Pro - SOLUTION

To resolve the "unsupported compression type" error in Premiere Pro, first clear the media cache files and then consider relocating your video file to a different folder or drive. These steps, when followed meticulously, can help eliminate common glitches and ensure a smoother editing process.

September 27, 2023
Unsupported Compression Type In Premiere Pro - SOLUTION
"Video editors relying on templates lack genuine skill and creativity."

What do you think? Submit your opinion to see what others have to say!

"It's Like Video Editing On Steroids!"
- Sebastian Navarro, FreeVisuals Editor
Endorsed by Adobe, Motion Array is the ULTIMATE tool for creating high-quality videos! Browse 15M+ assets for Premiere Pro, After Effects, FCPX & DaVinci!

Adobe Premiere Pro Unsupported Compression Type

In this guide, we'll delve deep into the steps to troubleshoot and resolve this specific error, ensuring your editing process is as seamless as possible. With a blend of detailed explanations and easy-to-follow instructions, you'll be equipped to tackle this issue head-on and continue crafting your visual masterpiece.

In This Article:

  1. The importance of managing media cache files in Premiere Pro.
  2. Step-by-step guide to clearing media cache.
  3. Understanding the role of file location in Premiere Pro errors.
  4. Detailed process to relocate your video files for optimal performance.
  5. Expert insights and tips for a smoother editing experience.

How Do I Fix Unsupported Compression Type In Premiere Pro?

Follow the steps below to get started in resolving this error for yourself.

Solution 1 (Most Common Cause) - File Path Is Causing The Error

This error, more often than not, is a direct result of corrupted media cache files. While the exact cause of the corruption can vary – ranging from software updates, abrupt shutdowns, or even minor glitches – the impact is clear: it hinders the import of videos and disrupts the workflow. Fortunately, there's a systematic approach to resolving this, which involves managing and clearing the media cache files in Premiere Pro.

Step 1: Locate Your Current Video File

First, navigate to the folder where your video file currently resides. If you're unsure where it is, you can use the search function on your computer. Simply type in the name of your video file, and it should appear in the search results. Once you've located it, take note of its current path. This will be important for reference.

Step 2: Choose a New Location

Now, decide where you'd like to move your video file. It could be a different folder on the same drive or a completely different drive altogether. If you ask me, for troubleshooting purposes, it's often best to change the drive, especially if you suspect the current drive might be causing issues.

Step 3: Moving the File

Right-click on your video file and select "Cut" from the dropdown menu. Navigate to the new location you've chosen. Once there, right-click on an empty space and select "Paste." This will move your video file to the new location. If you're moving it to a different drive, the transfer might take a bit longer, so be patient.

Step 4: Verify the File's New Location

After moving the file, double-check to ensure it's now in the desired location. Simply navigate to the folder or drive you moved it to and ensure it's there. This step, though it might seem redundant, is crucial. Believe me, it's always good to double-check.

Step 5: Importing the Video into Premiere Pro

Now, open Premiere Pro. Go to "File" in the top-left corner and select "Import." Navigate to the new location of your video file, select it, and click "Open." If everything's been done correctly, your video should import without the previous error.

Solution 2 - Corrupted Media Cache File

While the error message might sound technical and daunting, the cause can sometimes be as simple as the location of your video file on your computer. The way software interacts with file paths and system directories can be intricate. If there's even a slight misalignment or complication in the file's path or location, Premiere Pro might struggle to read it, leading to the aforementioned error. Changing the file's location can often act as a straightforward remedy, allowing you to bypass potential path-related issues and get back to your editing in no time.

Accessing Media Cache Preferences

Step 1: Navigate to the Edit Menu

Once inside Premiere Pro, look at the top-left corner of your screen. You'll see a series of menu options. Among them, you'll find the "Edit" option. Click on it. This will open a dropdown menu.

Step 2: Accessing Preferences

In the dropdown menu, scroll down until you find the "Preferences" option. Hover over it, and another side menu will appear. From this side menu, select "Media Cache." This will open a new window, which is where we'll be making our changes.

Deleting Unused Media Cache Files

Step 4: Locate the 'Remove Media Cache Files' Section

In the Media Cache Preferences window, you'll see various settings related to how Premiere Pro handles cached media files. Look for a section labeled "Remove Media Cache Files." To the right of this label, there's a "Delete" button. Click on it.

Step 5: Choose the Right Option

A new window will pop up with two main options. The first option is "Delete unused media cache files." Selecting this will only remove the cache files that are not currently being used by any of your projects. This is a safer option, so to speak, as it ensures you're only getting rid of what's truly unnecessary.

Click "OK" after selecting this option.

Step 6: Re-import Your Video

Now, try to import your video again. If you still encounter the error, no worries, we have another step to try.

Deleting All Media Cache Files

Step 7: Repeat the Deletion Process

Go back to the "Remove Media Cache Files" section and click "Delete" again. This time, choose the second option: "Delete all media cache files." This will clear out all cached files, giving you a fresh start. Believe me, sometimes this is necessary to resolve stubborn issues.

Click "OK" after making your selection.

Step 8: Restart Premiere Pro

Close Premiere Pro and then reopen it. This ensures that all changes take effect properly.

Step 9: Try Importing Once More

With Premiere Pro restarted, attempt to import your video again. At the end of the day, this should resolve the error you've been facing. If not, it might be worth seeking further assistance or checking if the video file itself has issues.