How To Fix Davinci Resolve Media Offline In 2024

Navigating media offline errors in DaVinci Resolve involves understanding the causes, which could include unlinked clips, missing clips, or issues with the H.265 HEVC codec. Solutions may range from relinking clips to their source footage, re-importing deleted clips into the media pool, or installing necessary HEVC video extensions. Best practices to prevent such issues include keeping original clips in the same location to avoid unlinking, refraining from deleting clips from the media pool if they are on the timeline, and ensuring compatibility of your footage's codec with your editing software and operating system before importing.

April 30, 2024
How To Fix Davinci Resolve Media Offline In 2024
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"It's Like Video Editing On Steroids!"
- Sebastian Navarro, FreeVisuals Editor
Endorsed by Adobe, Motion Array is the ULTIMATE tool for creating high-quality videos! Browse 15M+ assets for Premiere Pro, After Effects, FCPX & DaVinci!

How To Fix Media Offline In Davinci Resolve

If you're newly transitioning from Adobe Premiere Pro to DaVinci Resolve, certain aspects may leave you a bit puzzled. One such perplexing issue is the "Media Offline" error. When DaVinci Resolve displays this message, it means the software cannot locate or read your video files. Now, what does this all mean? Let's delve deeper.

What is media offline?

At its core, the "Media Offline" error in DaVinci Resolve signals that the software can't find your video file. This might feel reminiscent of Premiere Pro, where a similar issue manifests as a "Media Pending" error.

Behind the scenes, it all boils down to file pathing. Similar to Premiere Pro, DaVinci Resolve doesn't import your footage into the software; it reads the media files directly from their saved locations on your computer or external storage devices. When these files are moved or deleted, or their locations change, DaVinci Resolve loses the path to the file. This disconnection prompts the "Media Offline" error. You can find more information about this issue here.

Davinci Resolve Random Media Offline - Solutions

Here are some of the possible solutions to the media offline problem on DaVinci Resolve. For a more in-depth explanation of each solution, scroll down below.

Problem Possible Causes Solution Best Practices
Media Offline Error Unlinked Clips Relink the clips to the source footage Keep original clips in the same location to avoid unlinking
Media Offline Error Missing Clips Re-import the deleted clips to the media pool Be careful not to delete clips from the media pool if they are on the timeline
Media Offline Error H.265 HEVC Codec Install HEVC video extensions or convert footage to MP4 Before importing, ensure your footage's codec is compatible with your editing software and operating system

Unlinked Clips: A Common Culprit for Media Offline Error in DaVinci Resolve

The term "unlinked clips" might feel foreign to you, especially if you're freshly transitioned from Premiere Pro. However, the concept is quite simple and somewhat similar to an issue you may encounter in Premiere Pro. In the world of DaVinci Resolve, clips become "unlinked" when the original source file is moved to a new location - this could be a different folder or even a new drive. When this happens, the clips you imported into DaVinci Resolve lose their link or "path" to the original footage on your computer, leading to the dreaded "Media Offline" error. You can learn more about unlinked clips here.

How to Resolve the Issue: Relinking the Clips

Fixing the "Media Offline" error caused by unlinked clips is actually quite straightforward, though it does require a bit of manual work. Here's my suggested approach:

In your timeline, select the clips that are showing the Media Offline error. Right-click on these clips and select the "Relink Selected Clips" option. After that, you'll need to browse your computer for the folder containing the source footage. By doing so, you'll reestablish the link between DaVinci Resolve and your footage, thus solving the problem.

But let's consider another scenario. What if you originally imported your footage from an SD card, and after importing, you removed the SD card? To be honest, this is another common cause for the "Media Offline" error. When you revisit the project, DaVinci Resolve cannot access the footage because the original source (the SD card) is no longer connected to your computer.

To avoid this pitfall, I'd suggest making a habit of copying your footage from the SD card to your computer before importing them into DaVinci Resolve. This way, even if you remove the SD card, DaVinci Resolve can still access the footage from your computer's storage.

That said, every learning curve has its bumps. Even with these hiccups, DaVinci Resolve is a powerful tool for video editing. So don't be discouraged by these initial challenges - keep exploring, keep learning, and you'll master DaVinci Resolve in no time.

Missing Clips: Another Common Contributor to the Media Offline Error in DaVinci Resolve

In DaVinci Resolve, clips that you've added to your timeline are linked to the Media Pool. Think of the Media Pool as your personal library of assets within DaVinci Resolve; it's similar to the Project panel in Premiere Pro. Now, let's suppose you've deleted a clip from the Media Pool after adding it to the timeline. The result? A "Media Offline" error appears in your preview window, and you'll notice a question mark icon in the timeline where that clip should be. You can read more about media pool and its role here.

Implementing the Solution: Re-importing the Missing Clip

Now that we've identified the problem, the fix, to be honest, is rather straightforward. If you've inadvertently deleted a clip from the Media Pool after placing it in your timeline, all you have to do is re-import the deleted clip back into the Media Pool. This can be done from the source footage folder on your computer.

When you do this, DaVinci Resolve reestablishes the link between the timeline and the Media Pool. This relinking action, in other words, should resolve the "Media Offline" error that you're experiencing. This approach is quite similar to how you would re-link missing media in Premiere Pro.

However, I'd suggest making a habit of ensuring that all your clips are properly accounted for in your Media Pool before starting your editing work. This way, you can avoid the headache of dealing with these "Media Offline" errors later on.

Decoding the Error: The Role of the H.265 Codec in DaVinci Resolve

The H.265, or High Efficiency Video Coding (HEVC), is a video compression standard known for its efficiency with high-resolution videos, particularly those recorded on iPhones, GoPro cameras, or DJI drones. While DaVinci Resolve has compatibility with this codec, the error arises due to Windows 10/11's lack of native support for HEVC (H.265) videos. In other words, the "Media Offline" error you're dealing with could be due to this codec mismatch. Delving further into DaVinci Resolve and its functionalities, you can visit this page.

Solution at Hand: Installing Extensions or Converting Your Footage

Now that we've pinpointed the possible issue, let's turn our attention to potential solutions. If you're a Windows user, one effective solution I'd suggest is to install the HEVC video extensions from the Microsoft Store. This extension enables your Windows operating system to handle H.265 videos more effectively, and as a result, might just resolve the "Media Offline" error you've been encountering.

On the other hand, another workaround is to convert your H.265 footage to the more universally supported MP4 format before importing it into DaVinci Resolve. Numerous online tools and software can help with this conversion, so it might be worth exploring this option.

Remember, it's all about finding a solution that best fits your workflow and video editing needs. Despite these hiccups, DaVinci Resolve offers an expansive suite of tools that can enhance your video editing prowess. So, let's not be disheartened by these technical speed bumps along the way!

No matter what, the key here is finding a solution that best aligns with your workflow and video editing needs. Even with these minor roadblocks, DaVinci Resolve remains a powerful suite of tools that can take your video editing to the next level. For more insights on its features, check this out.

Media Offline During Import

The following fixes can help to solve any offline media issues you encounter during the import of MKV files especially

External Slow Storage Drives

One of the primary culprits behind the "Media Offline" error is slow external storage drives. You see, DaVinci Resolve requires quick access to media files, and if it's stored on a slow drive, the software struggles to read it in real-time.

The Solution:

To tackle this, ensure you're using high-speed internal drives. If you're relying on external drives, make sure they have a fast connection, like USB 3.0 or Thunderbolt. Seriously, this small change can make a world of difference.

Unsupported Video Encodings

DaVinci Resolve has certain video formats it's more friendly with. If you're working with H.265/HEVC encoded videos, variable frame rate, or 10-bit 4:2:2 files, you might run into issues, especially if you're on the free version of DaVinci Resolve.

The Fix:

No worries, there's a way around this. You'll need to transcode, or in simpler terms, convert, your footage into a format that DaVinci Resolve likes. For instance, if your footage is in 10 bits, 4:2:2, you'll want to transcode it to a more standard format. This might sound a bit technical, but think of it like translating a language. You're converting your video from a language DaVinci Resolve struggles with, to one it understands fluently.

Unsupported MKV Files

If you've been using DaVinci Resolve for a month, you might not have delved into MKV files yet. These are a type of video file, often used by screen recorders. Older versions of DaVinci Resolve, like version 16, don't play well with MKV files.

The Fix:

If you're on an older version of DaVinci Resolve, you have two main options. First, you can upgrade to a newer version that supports MKV. On the other hand, if you'd rather stick with your current version, you'll need to convert the MKV files to a more compatible format, like MP4. Think of it as changing the file's outfit so DaVinci Resolve recognizes and accepts it.


How do I fix media offline in DaVinci Resolve?

Fixing the media offline issue in DaVinci Resolve can be done in a few ways. If your clips are unlinked, simply select the clips with the Media Offline error on the timeline, right-click them, and choose 'Relink Selected Clips'. Browse to find the folder that contains the original source footage and that should do the trick. If your clips have been deleted from the Media Pool, you need to re-import them from the source footage folder. For videos recorded on devices like iPhones, GoPros, or DJI drones using the H.265 HEVC codec, you might need to install HEVC video extensions from the Microsoft Store or convert your footage to a supported format, such as MP4.

How do I connect DaVinci to offline media?

To reconnect DaVinci Resolve to your offline media, you need to tell it where your clips are located. First, click on the clip or clips showing the Media Offline message on your timeline, then right-click and select 'Relink Selected Clips'. You'll then need to browse through your files to locate the folder where your original clips are stored, select it, and DaVinci Resolve will re-establish the connection to your media.

How do I find media offline in DaVinci Resolve 17?

If you're using DaVinci Resolve 17 and you're encountering a Media Offline error, you can locate these clips on your timeline as they will be marked with a red 'Media Offline' banner. By selecting these clips and using the 'Relink Selected Clips' option, you can navigate to the folder where your original footage is stored and relink them. This way, DaVinci Resolve will be able to access the clips, and you should no longer see the 'Media Offline' error.